The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery 3,601 reviewsReviews
There is often a long waiting hold on the phone.
Getting an appointment, something which was so much easier and quicker with James Cochrane Practice when I was younger, is now weeks wait away.
Never any appointments available. I had to wait weeks.
Not always easy
Never had any issues
Surgery was nice and clean and very welcoming. Lovely helpful care coordinator. The clinician was very support and understanding of my concerns and explained things in detail as we went forward with a plan of action. I left feeling well cared for and understood - what more can one ask for.
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk