The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery
3,601
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The James Cochrane Practice
2024-08-30
Person
4
5
0
30th August 2024
Was seen straight away. Pleased with the service
Suggested improvements
Don’t think you should need a referral to see a dermatologist should be able to book straight on especially with a long standing issue
The James Cochrane Practice
2024-08-30
Person
5
5
0
30th August 2024
My vaccination appointment was made quickly at a convenient time at my preferred surgery. friendly helpful receptionists and nurse.
Suggested improvements
Nothing
The James Cochrane Practice
2024-08-30
Person
5
5
0
30th August 2024
If the service is great we should say so & it was.
Suggested improvements
Waiting times to get to see a Dr could be better.
The James Cochrane Practice
2024-08-30
Person
4
5
0
30th August 2024
The preamble on the phone is far to long and the time between the call and the date of the appointment is excessive.
Suggested improvements
A simpler method of booking appointments by phone would be a welcome change.
The James Cochrane Practice
2024-08-29
Person
4
5
0
29th August 2024
Because we are always very pleased about our Dr – Dr. [name removed].
Suggested improvements
None.
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk