The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery
3,601
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The James Cochrane Practice
2024-08-29
Person
4
5
0
29th August 2024
Because we are always very pleased about our Dr – Dr. [name removed].
Suggested improvements
None.
The James Cochrane Practice
2024-08-29
Person
4
5
0
29th August 2024
6 weeks is a long wait for so called „non urgent” appointments
Suggested improvements
.
The James Cochrane Practice
2024-08-29
Person
4
5
0
29th August 2024
Overall extremely good, both reception and rhe nurse are excellent, making a appointment by telephone can be a pain, but was OK for this visit, hate booking online as I prefer human interaction.
Suggested improvements
Shorten telephone waiting times ( not sure how)
The James Cochrane Practice
2024-08-29
Person
4
5
0
29th August 2024
Sometimes not so easy to get appointment
Suggested improvements
Nothing really. Everyone is always friendly and helpful
The James Cochrane Practice
2024-08-28
Person
5
5
0
28th August 2024
Given appointment promptly
Suggested improvements
Nothing
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk