The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery
3,613
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The James Cochrane Practice
2024-04-20
Person
5
5
0
20th April 2024
All staff were courteous and professional from start to finish
Suggested improvements
Nothing
The James Cochrane Practice
2024-04-20
Person
5
5
0
20th April 2024
The nurse taking my details for annual.health check was friendly, relaxed but professional. She made me relaxed which is important when attending surgery. The receptionist was equally approachable too and also.professional and helpful.
Suggested improvements
Nothing. I was totally satisfied.
The James Cochrane Practice
2024-04-20
Person
4
5
0
20th April 2024
I rang at 8 am and got an appointment that day.
Suggested improvements
Satisfied with the service. No complaints
The James Cochrane Practice
2024-04-20
Person
4
5
0
20th April 2024
Had to wait 3 weeks for the appointment with my doctor
Suggested improvements
More appointments.
The James Cochrane Practice
2024-04-20
Person
4
5
0
20th April 2024
Was very happy with all staff members, extremely courteous and professional.
Suggested improvements
Nothing
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk