Reviews
The bedside manner of Dr Keir Newsom was absolutely appalling. He rolled his eyes at one point at my mum and he was very rude overall.
Thank you for taking the time to leave your feedback. I am sorry to hear of the issues that you have had. We take all information like this seriously and are always looking to improve our services. If you feel that you would like to discuss this further please could you complete the form on our website so that we have your details and can contact you about this. https://glebesurgerystorrington.nhs.uk/complaints-procedure/
I always find the staff very helpful.
Prompt answering of the phone - the 0830 to 0930 approach really works. Both seen the same day (me and my son).
Reasoning that there are chronic staff shortages in the NHS.
The high 'GP to patient ratio' and an ageing population.
The Glebe would appear in my experience to be delivering above the average for England as a whole, if National Stats are anything to go by.
With other Countries looking to recruit our trained medical staff with offers, I can not see us competing with. I am grateful that the team at the Glebe strives to deliver what it can in such a thankless culture as exists in England these days.
Overall very excellent, initial telephone call to arrange appointment was very difficult, but I am aware you gave issues with the system at present. Reception and nurse seen were really nice and helpful.
The Glebe Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Resources
Short link to review The Glebe Surgery: http://iwgc.net/ecckq