Queensview Medical Centre

Thornton Road, Northampton, England, NN2 6LS 203 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 17 of 41
 
19th July 2024


Seen quickly and dealt with immediately. Perfect

Suggested improvements
Nothing- very happy

Experience
Involvement
Cleanliness
Staff
Appointment
 
19th July 2024


I have always been able to get an appointment and the receptionist understands my problems.

Suggested improvements
Air conditioning in the reception area.

Experience
Involvement
Cleanliness
Rating not given.
Staff
Appointment
 
19th July 2024


Was waiting for an hour to make my appointment then when I got there 15 minutes early and booked myself in on the screen for 11:05 and wasn’t seen till 11:50

Suggested improvements
I was told the machine didn’t tell the doctor that I was there so that needs sorting out

Experience
Involvement
Cleanliness
Staff
Appointment
 
18th July 2024


Sally is a amazing nurse kind caring and asks me what i think makes sure as a patient im comfortable ..she has treated me for a long time and i feel this helps with recovery. seeing a stranger everytime [doctors ) who know nothing about you can be very distressing sometimes been going to same surgery all my life 60 yrs xx

Suggested improvements
Nothing as i say sally kmows my skin and knows the perfect dressings for myself .

Experience
Involvement
Cleanliness
Staff
Appointment
 
17th July 2024


Receptionist staff very helpful, deserve a pat on the back. Frustrating when in the telephone queue.

Suggested improvements
More staff answering the phone.

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

Page 17 of 41

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Resources

Short link to review Queensview Medical Centre: http://iwgc.net/ecbrn