Queensview Medical Centre

Thornton Road, Northampton, England, NN2 6LS 203 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 18 of 41
 
16th July 2024


It does take a long time to get through but most people agree it is the fairest easy to do it

Suggested improvements
Nothing really

Experience
Involvement
Cleanliness
Staff
Appointment
 
16th July 2024


Great Thankyou

Suggested improvements
None thanks

Experience
Involvement
Cleanliness
Staff
Appointment
 
16th July 2024


I was at the surgery for a blood test and after checking my blood pressure realised I had to get medical advice urgently. I was able to see a doctor later that afternoon who was very helpful

Suggested improvements
After organising for me to see a doctor, the receptionist didn't tell me I had to 'check in' to see the doctor. This meant I was waiting longer than expected and delayed my appointment time.

Experience
Involvement
Cleanliness
Staff
Appointment
 
15th July 2024


Usually one hour wait even when ringing dead on 8:00 or 12:00. Still a long wait for making enquiries or nurse appointment.

Suggested improvements
To be able to make appointments for any day, like it used to be. Not all appointments are emergencies.

Experience
Involvement
Cleanliness
Staff
Appointment
 
15th July 2024


45 mum delay on my appointment for a 10 mins chat

Suggested improvements
Not made me wait that long or inform me when I arrive there is a delay

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

Page 18 of 41

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Resources

Short link to review Queensview Medical Centre: http://iwgc.net/ecbrn