North Brink Practice

7 North Brink, Wisbech, Cambs, England, PE13 1JU 3,773 reviews

Reviews

Recommend
Involvement
Cleanliness
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Appointment
 
Page 84 of 590
 
31st October 2023


I don’t like the triage system. I would like to just call & make an appointment. I understand why you have to use this system. Im grateful to the NHS

Suggested improvements
I’m my opinion I didn’t need to be seen, it was a waste of your valuable time, it is a chest infection, all the symptoms, I think a phonecall or a chemist could have easily given me the antibiotics. I appreciate you seeing me but I’m sure your time is better spent on someone else who needed advice or you getting a well needed coffee break.

Experience
Involvement
Cleanliness
Staff
Appointment
 
31st October 2023


Excellent service

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
25th October 2023


Helpful receptionist. Helpful and down to earth raise with easy to understand instructions and information.

Suggested improvements
For the time being I could not ask for more.

Involvement
Cleanliness
Staff
Appointment
Experience
 
25th October 2023


It was over the telephone to a physio or I would have to wait to see Dr, I had a fantastic lady who sent me a link so we could see each other , also to see where my pain an swelling was in my wrist. This lady was from the Clarkson Surgery her name was Manik Kalkarni. So haven’t been to surgery to see anyone since I saw a nurse about my wrist and knee, dr signed forms but I didn’t see him

Suggested improvements
Maybe to see physio sooner as have had a lot of pain Hope tablets, thumb splint and exercises help or Manik said injections in the wrist if North Brink have anyone to administer it

Experience
Involvement
Cleanliness
Rating not given.
Staff
Rating not given.
Appointment
 
25th October 2023


I phoned at 8.00 and by 8.04 I was waiting for a call back. I was told this would be shortly, and before 8.30 I was offered an appointment for 8.45. I asked for one a little later and at 10.30 I was seen by Hollie, a nurse practitioner I think. She sorted my problem very quickly. I have been with this Doctors Surgery for over 70 years and cannot fault the service. Thank you.

Suggested improvements
Nothing as far as I am concerned. If it’s not broken don’t fix it.

Experience
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Staff
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Page 84 of 590

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Resources

Short link to review North Brink Practice: http://iwgc.net/ecb6s