Little Common Surgery

Little Common Surgery 2024-07-20 Person 5 5 0

The people at the surgery were all very helpful

Every thing was good

Little Common Surgery 2024-07-20 Person 4 5 0

No problems encountered

Put a clock in the waiting room

Little Common Surgery 2024-07-20 Person 4 5 0

It is still difficult to get a doctors apt if you want to book a non urgent date time for future..

Allow us to book appointments on nhs app

Little Common Surgery 2024-07-19 Person 3 5 0

I found the receptionist quite sharp with me I was on time for my appointment, yet told I was too early and had to prove via my text message reminder. I also needed a urine sample pot and this was questioned as to why by the receptionist. I was told it was not protocol to give my sample to reception even though the nurse said so. Made to feel I was lying and again a sharp attitude towards me at reception. Nurse was wonderful and made me feel at ease, chatting to me and telling me exactly what was happening or what was going to happen.

I’m quite a nervous patient at the GP surgery. I was on my own. The receptionist didn’t make me feel at ease, I was questioned at every turn and made to feel uncomfortable. A little patience and understanding would have made me a little more at ease.

Little Common Surgery 2024-07-19 Person 5 5 0

I can’t fault the service I’ve experienced at this surgery. No long waiting times on the phone. Really helpful receptionists Great response to messages or call backs. Appointment time adhered to. Excellent service, thank you.

N/A