Little Common Surgery

Little Common Surgery 2015-01-29 Person 5 5 0

My doctor is relaxed and friendly, and makes you feel that he has plenty of time for you. I have great confidence in what he says and his decisions regarding my health. The reception staff are helpful and friendly, but they should perhaps remember that much of what they say, can be heard in the waiting room.

Little Common Surgery 2015-01-21 Person 4 5 0

The surgery has recently opted for repeat prescriptions online, which as a patient leaves us in the air as to whether you've received it or not - is it possible to confirm prescription received and being dealt with and if there is a query can you notify me? My last prescription was received by you but not filled as you considered it too early. You weren't aware I was going on holiday and I wasn't aware you were going to delay it so we were both guilty of a breakdown in communication which resulted in my waiting at the Little Common Pharmacy only to be referred back to yourselves. Luckily I had given myself adequate time because you are no doubt aware, prescription waiting times have drastically increased and as a patient I feel more comfortable waiting at least 5 working days to collect. Unfortunately other patients needs are more urgent and the change in waiting times regrettably lends itself to a volatile atmosphere in the pharmacy and it is evident this is placing your patients and the pharmacy staff under great pressure.

Little Common Surgery 2015-01-16 Person 5 5 0

As you can see my husband and I (I speak for both of us and this last appointment was for him) have had extremely good treatment at Old Town Surgery. We count ourselves fortunate to be with you when hearing of so many problems elsewhere. The only criticism we have and it isn't really one because it is a necessity is sharing Dr Bayles with Little Common which means she isn't there every day. Obviously we are very selfish! We could criticise the NHS generally as my husband has been in a queue for a hospital appointment and in pain. That has been worrying in case his condition was getting worse while we waited but we have an appointment now thanks to Dr Bayles and we hope for answers soon. Thank you for the care and attention we receive, we are grateful.

Little Common Surgery 2015-01-09 Person 3 5 0

Was seen on time. Happy with surgery.

Little Common Surgery 2015-01-09 Person 5 5 0

I could not have asked for better care and attention!