Little Common Surgery
82 Cooden Sea Road, Little Common, Bexhill-on-sea, East Sussex, TN39 4SP 1,492 reviewsReviews
The staff are friendly and polite.
The care is good Dr Bavalia always listen to you and does not make you feel you are wasting his time.
At a very basic level I know how patient care can be greatly improved for patients who are waiting to see the practitioner - CHANGE THE CHAIRS IN THE WAITING ROOM. They are the most uncomfortable chairs ever and situated far too close to each other, by design it seems. I have back problems and these are exacerbated by having to sit on these chairs.
If someone sits that closely next to you surely there are issues about being in such close contact with someone who may or may not have something infectious.
I feel my personal space is invaded when I have to sit so closely to other people.
Other surgeries have their chairs facing reception rather than us patients facing each other and so close together. Why cannot this be done at Little Common?
Appointment 1540 I arrived 1535 at 1600 I was still waiting (no apology).
20 min late!
No apology the reception.
The Reception staff really put themselves out to help.
When I've been stuck the Practise Manager has also been very helpful (problems with prescriptions, now resolved, by on-line ordering).
GP is lovely and I can usually get to see my own.
Only issue I have is with the stark and impersonal waiting room. Was so much nicer before. Don't know if all the chairs are really needed?
Otherwise very happy with service.
PS I am a very nervous user, don't like medical situations. So this is high praise indeed.
Little Common Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
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Short link to review Little Common Surgery: http://iwgc.net/ejg2v