Little Common Surgery
82 Cooden Sea Road, Little Common, Bexhill-on-sea, East Sussex, TN39 4SP 1,493 reviewsReviews
Having spent some time registering less than 2 month ago and filling in a number of forms and producing the suggested I.D. we were offered the services of one of the practice doctors, fine, I have since registering, had no reason to visit the doctor, but have managed to open an account on line that enables me to ask for repeated prescriptions which has worked well, I now would like to use the on line Doctor appointment system but am told by reception I must collect a letter from them with input on it for opening a on line account just to make an appointment, further I should supply a passport, Driving licence, and proof of address before collecting the said letter, which I find rather over the top, I can with previous proof documents I supplied order medication without having taken up my doctors valuable time but now have to produce even more proofs. I was given to understand the government encouraged the on line system to save the N.H.S. money !!.
The receptionists are extremely rude. They also never sort out what they advise they will and it has taken over 103 phone calls for one simple matter to be sorted out. They advise repeat prescriptions will be sent to the chemist and it is very unlikely they are there when you are told they are. When ringing, they advise that you can only get an appointment if you ring on the day, when pointing out it is 8am and it is not possible to ring any earlier and you are still told there are no appointments available the receptionist raises her voice and becomes aggressive and only apologises when you point out that is an incorrect attitude. I have change GP service due to such bad service service here. My whole family feel the same about this surgery.
It must be difficult keeping the surgery clean during the present building work going on. It is the first time I have met my GP/Dr. Workman and very pleased with his efforts. I signed on using the computer, which at that time showed a '0' waiting time. I waited about 25 minutes. Perhaps keeping this up to date would keep patients better informed.
Thank you
Dennis Wright
cant thank the nurses enough for all the time and care they put in to looking after their patients. we are lucky to have such a lovely bunch. thanks guys xx
I highly recommend Little Common Surgery. I have never had to wait long for an appointment and the receptionists are all very helpful. Dr Bavalia is an excellent Doctor, and the other Doctors that I have seen over the years if he hasn't been available are also very good.
Little Common Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
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Short link to review Little Common Surgery: http://iwgc.net/ejg2v