Little Common Surgery

Little Common Surgery 2024-04-09 Person 5 5 0

The surgery are very helpful when booking appointments,

Not sure

Little Common Surgery 2024-04-09 Person 4 5 0

Still unable to book in advance for a face to face apt with a GP Covid has now passed as a pandemic and we need to go back to booking face to face appointments with our GP,s

Toby was excellent as always and very professional

Little Common Surgery 2024-04-09 Person 4 5 0

Like all surgeries too many patients. From what other people at different doctors tell me,Little Common is by far the best. I have always found all staff pleasant and understanding on the rare occasions I have needed assistance .Thank you

I Don think in the present circumstances improvement of waiting time for an appointment can be achieved (unfortunately)

Little Common Surgery 2024-04-09 Person 4 5 0

The appointment was booked early

Although not related to this case, I have to say that I have struggled to achieve a phone call back from a doctor. The daily slots are gone in the first three minutes after eight and then you have to try again next day again. Not great at all.

Little Common Surgery 2024-04-06 Person 3 5 0

I do not think the appointment system works for everyone. It is not always convenient to call at a certain time of day for an appointment on the day and an option to book for next day is not available. I heard someone asking for an appointment for next week whilst in the surgery, she was told her GP wasn't available. She asked to see someone else and was told she could only do that if it's an emergency..

I understand the reception staff are busy but sometimes/not always some can be very abrupt/boardering rude when you do not want to discuss your ailment. They need to understand that not everyone is willing to divulge there problem to someone other than their GP.