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13th June 2024


The nurse I saw was dismissive and on the point of rudeness, she just kept saying “go to a pharmacy, whatever I said, she repeated “go to a pharmacy “ like I was wasting her time

Suggested improvements
She could have explained in a kinder way and maybe suggested I contact my doctor for his advice - I am in my late eighties and quite deaf; your nurse needs to go on a course for how to treat elderly patients

Experience
Involvement
Cleanliness
Staff
Appointment