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3rd September 2021


I have not seen my GP face-to-face since the pandemic started, and it still seems impossible even now when we are all fully vaccinated. Telephone appointments are difficult to make and as a gateway to the NHS this surgery is failing us.

Suggested improvements
Put more staff on the telephone and please resume normal patient access to the GP service. Please re-instate booking of appointments in person at the reception and on-line.

Experience
Involvement
Cleanliness
Staff
Appointment