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Little Common Surgery 2024-06-26 Person 2 5 0

The nurse I saw for my blood test was excellent and always is. Reception is usually a problem as only one desk and they deal with all queries, instead of a separate desk for just check ins. This causes delays and makes people late for their appointments and waste clinician's more valuable time. I can never check in on screen as not seeing my own Dr. I have not been able to see him for years.

The check in system needs updating. I can never check in on the screen as I am never given appointments with my own Dr. This causes delays as there is only one reception position and there is always a big queue. They are dealing with queries and not check ins that take a second. This causes delays for appointments and wastes clinicians more valuable time. The computer system needs updating to allow for check in.