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30th August 2024


Was told to phone the doctors, I was told it was for my blood test results and that I needed a phone consultation. I have just been sent home from a&e ( today) and was told I needed to phone the doctors and get this sorted sooner rather than later. I phoned the doctors and they told me they had booked me in for ecg (which they hadn’t informed me about.) When I then went to ask about the blood results the receptionist was quite rude

Suggested improvements
Communication.

Experience
Involvement
Cleanliness
Staff
Appointment