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14th June 2024


It's not always easy to get through over the phone because of the volume of patients needing appointments/information. The Old Town Surgery do everything they can to keep the queue moving while also making sure they treat everyone with respect.

Suggested improvements
There's really nothing they are able to do better - there is simply a growing need for medical help & not enough Doctors or nurses to fulfill the need. The staff here do everything they can to provide an excellent service with the resources they have.

Experience
Involvement
Cleanliness
Staff
Appointment