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3rd August 2024


Nobody had a clue how to interpret my blood test results resulting in me getting conflicting answers. I was told I needed to see my GP and when I asked for an appointment I was told the end of august … I think the 28th. I ended up in tears and very stressed and upset. Very poor service and lack of knowledgeable staff. Nobody was rude but just had no idea what they were telling me.

Suggested improvements
Everything this was at the old town surgery

Experience
Involvement
Cleanliness
Staff
Appointment