Keele Practice
University Medical Centre, University of Keele, Keele, Newcastle-under-Lyme, StaffordshireEngland, ST5 5BG Also known as: University Medical Centre Keele 1,880 reviewsReviews
Absolutely amazing surgery…. Friendly receptionists, fantastic doctors and nurses all of them are brilliant but Dr Clarson is so kind caring and genuinely cares and gives the best treatment… never feel rushed. They are also spot on with any developments sending texts when action is needed eg flu jabs, blood results etc… best surgery in the area
Friendly receptionists, very understanding and always get an appointment within an appropriate time. Always lovely HCPs. I've seen a lovely nurse a few times and yesterday saw Dr Laura who was very helpful, understanding and let me feel unwell without any judgement. Very happy to be registered here.
Everything was easy, clear, and friendly. Even when I didn't know what I was doing, I was never made to feel like an idiot. I've never felt even a hint of transphobia from anyone at the practice.
Best GP I've ever had :)
* Booking an appointment online was straightforward. Easy to see which doctors were available and when.
* Dr Laura is amazing! I was late to my appointment due to traffic and she rang to check if I was still coming. I felt totally comfortable sharing my reasons for visiting the Practice and I felt like I was actually being listened to. She justified her reasons for my prescription and made me feel like an active participant in deciding what would work best. I received recommendations for self care and apps that could help me outside of prescriptions, again never feeling like I was being told what to do. Even after my first reason for visiting was resolved, Dr Laura asked my pronouns & preferred name which led to a conversation about Gender Identity Clinics/hormones etc. I felt valued & validated not only as a patient, but as a person. Thank you so much, Dr Laura.
A good practice that provides good access to a range of practice staff.
Keele Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Resources
Short link to review Keele Practice: http://iwgc.net/ecdfb