Keele Practice

University Medical Centre, University of Keele, Keele, Newcastle-under-Lyme, StaffordshireEngland, ST5 5BG Also known as: University Medical Centre Keele 1,880 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 27 of 295
 
8th November 2022


I feel lucky to be registered at Keele Practice.

Suggested improvements
I am more than happy with the services that I receive.

Experience
Involvement
Cleanliness
Staff
Appointment
 
4th November 2022


I am bedbound at present and the receptionist couldn’t be more helpful. Dr O’BYRNE phones when he says he will and more importantly listens. He really does get me. In spite of me being a fairly new patient, they’ve given me confidence. I didn’t ask for an appointment but was offered a telephone appointment for the same day.

Suggested improvements
Nothing at the moment.

Experience
Involvement
Cleanliness
Rating not given.
Staff
Appointment
 
4th November 2022


Fantastic surgery. Seen the nurse, Doctor and a query phone call for dispensed meds all in one day. Always polite and helpful!!

Suggested improvements
Nothing better you could do really

Experience
Involvement
Cleanliness
Staff
Appointment
 
31st October 2022


Excellent practice never give unnecessary antibioticspro

Suggested improvements
Probably need more reception staff as electronic self check in is no longer available.This has led to queues which puts pressure on reception staff

Experience
Involvement
Cleanliness
Staff
Appointment
 
29th October 2022


I've been with Keele Practice for the last 40 years since I was a student at Keele University. I can't fault the Practice in any way. It provides an excellent, caring service which is delivered by staff who are always professional and who show kindness and respect. I couldn't ask for a better servicen

Suggested improvements
My husband's cancer was not diagnosed for many months because a locum gave the wrong diagnosis. I don't think this would have happened with the full time doctors about whom I have no complaints at all.

Experience
Involvement
Cleanliness
Rating not given.
Staff
Appointment
 
 

Page 27 of 295

Keele Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

{{category}} working at Keele Practice ({{entities.length}})
Order by: surname | rating | review count
{{entity.name}}
{{getReviewCountLabel(entity.review_count)}}
{{entity.name}} {{getReviewCountLabel(entity.review_count)}}

Resources

Short link to review Keele Practice: http://iwgc.net/ecdfb