Keele Practice

Keele Practice 2023-03-07 Person 4 5 0

Especially thank you to Dr Laura Alpanseque, she is thoughtful and incredible helpful and a great GP, very impressed. I have never had a problem getting an appointment, texts are very helpful and all healthcare professionals there really focus on patients which is great!

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Keele Practice 2023-03-01 Person 5 5 0

Helpful service, no long phone waits, everyone is always very pleasant.

Nothing!

Keele Practice 2023-02-28 Person 4 5 0

Keele Practice is an excellent GP practice. Very rarely do I have to wait past my appointment time before being seen. My GP is always very friendly and instills confidence, helping reduce anxiety about any medical concerns I may have. The surgery always looks very clean and tidy.

Since the pandemic, the lead time for available appointments has been noticeably longer, but I understand that is the case with all practices.

Keele Practice 2023-02-28 Person 5 5 0

I was given an appointment straight away and was seen to quickly and was given options in my care and treatment. Very friendly and helpful

Nothing could have been done better

Keele Practice 2023-02-27 Person 3 5 0

The receptionist completely ignored me when I walked in for my appointment. Eventually had some acknowledgement after waiting. The nurse I saw was fantastic, very concise and helpful with follow up appointment needed. However, had to book my follow up with the same despondent receptionist.

Acknowledge when someone enters the building, luckily I wasn’t there for anything serious, if I had been it wouldn’t have helped ease my nerves or concerns.