Keele Practice

University Medical Centre, University of Keele, Keele, Newcastle-under-Lyme, StaffordshireEngland, ST5 5BG Also known as: University Medical Centre Keele 1,880 reviews

Reviews

Recommend
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15th March 2023


Early morning telephone appointment booking can be very busy & takes some time .. however the receptionist is always kind and does everything to help.

Suggested improvements
Can’t think of anything . All the visits I’ve had have been fine. Never had anything to complain about . Staff are always pleasant & professional .

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13th March 2023


I've been a patient at Keele Practice since1973 and have always been treated with the utmost kindness, care and professionalism. I'm extremely grateful to all the staff for their work in what must be increasingly difficult times.

Suggested improvements
Long queues on early morning telephone calls are a bit trying

Experience
Involvement
Cleanliness
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Appointment
 
13th March 2023


I've never had a problem getting an appointment. The staff are very helpful and friendly. The doctors are always thorough and explain everything to me.

Suggested improvements
Can't think of anything.

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10th March 2023


Really good service. I’m a pharmacist myself and compare to other surgeries I see everyday the service is great.

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
10th March 2023


I have recently moved to the practice and the dr is so knowledge kind and thorough

Suggested improvements
Nothing

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Page 16 of 295

Keele Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Keele Practice: http://iwgc.net/ecdfb