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Keele Practice 2023-01-14 Person 2 5 0

I usually have the best experience in my practice but not this time. I arrived 3 minutes ealier (8.47) and my appointment was supposed to be at 8.50. After the receptionist checks me in she warmly looks me in the eyes and say "You may wait at the car parking, please". I stare at her like are you being serious? And she says "oh! You don't have a car? In that case, you can stay inside". I thank her not too sure what to think and go seat. The MD calls me in and we have the whole consultation time him standing and me seating. He seats to prescribe some drugs and voila! He is not letting me say a word, he knows it all. I get out from that place in complete shock asking myself What the heck was that? At some point I am thinking, is it because I am black? I had a lot of concerns I couldn't share with my GP and went back with them. So that was my experience! Great care!

Not treat me like I was less then a human would be a good start