Henfield Medical Centre

Deer Park, Henfield, W Sussex, England, BN5 9JQ 1,505 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 51 of 301
 
2nd June 2024


Good experience for a first smear test. Nurse was really friendly and made me feel at ease. Surgery was clean and good care taken to inform me and make me feel comfortable. Signed in on the tablet so did not speak to receptionists.

Suggested improvements
Nothing, was happy with my experience

Experience
Involvement
Cleanliness
Staff
Appointment
 
1st June 2024


Had to wait over two weeks for a phone call

Suggested improvements
Na

Experience
Involvement
Cleanliness
Staff
Appointment
 
1st June 2024


Did exactly what I wanted / needed.

Suggested improvements
Nothing.

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
1st June 2024


It was a straight forward process from a phone call. I was given the choice of date and time and the phlebotomist was courteous and efficient.

Suggested improvements
Nothing - it was a good, efficient process.

Experience
Involvement
Cleanliness
Staff
Appointment
 
1st June 2024


Getting an appointment is so difficult most people give up yet the surgery was empty on a Friday mid-morning

Suggested improvements
Make the telephone line more welcoming and ensure that doctors see their patients rather than offering a guess over the phone

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

Page 51 of 301

Henfield Medical Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Henfield Medical Centre: http://iwgc.net/eb66z