Henfield Medical Centre

Deer Park, Henfield, W Sussex, England, BN5 9JQ 1,504 reviews

Reviews

Recommend
Involvement
Cleanliness
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Appointment
 
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15th September 2024


I called regarding antibiotics for uti spoke with Michael and asked to come FTF with urine sample Treated very well, student present Antibiotics prescription provided

Suggested improvements
Everything was fine - logged in at reception Asked my permission for a student to be present

Experience
Involvement
Cleanliness
Staff
Appointment
 
14th September 2024


For my appointment on Wednesday it was easy. Also made another appointment for a vaccination the following week. Neither were with a doctor.

Suggested improvements
Nothing to add as all was well for the appointment and experience I had.

Experience
Involvement
Cleanliness
Rating not given.
Staff
Appointment
 
14th September 2024


The appointment was a regular check up

Suggested improvements
Appointment on time

Experience
Involvement
Cleanliness
Staff
Appointment
 
12th September 2024


Filled out an e comms form and got an appointment within 2 days, no waiting around on hold on the phone, nice and easy

Suggested improvements
None. That I can think of, I tend to stay away from using the doctors due to how difficult it can be to get an appointment, but the online form works well

Experience
Involvement
Cleanliness
Staff
Appointment
 
12th September 2024


No the hospital phoned and asked for a photo which I cannot do. HMC said they would arrange for me to be seen at the surgery for podiatry.

Suggested improvements
Yes train your staff better, I was given the wrong urine bottle and had to do the urine sample again. Double work and double journey what a waste of time and money and stressful for me.

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

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Henfield Medical Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Henfield Medical Centre: http://iwgc.net/eb66z