Henfield Medical Centre

Deer Park, Henfield, W Sussex, England, BN5 9JQ 1,505 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 20 of 301
 
2nd August 2024


I had an immediate response to my econsult request. Michael was very helpful and informative as well as friendly and interested.

Suggested improvements
N/a

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
2nd August 2024


My meeting with the nurse practitioner Michael was very friendly and gave me time to discuss my concerns. The following examination was professional and he was clear in his diagnosis and advice. Came away feeling positive.

Suggested improvements
No

Experience
Involvement
Cleanliness
Staff
Appointment
 
2nd August 2024


Sometimes phone wait is long.

Suggested improvements
Doctor Egan was very helpful.

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
1st August 2024


Had to wait for 2 weeks for an appointment having already had 2 weeks of discomfort making a total of 4 weeks before anyone saw me. Have now been referred to hospital.

Suggested improvements
Could have offered an appointment more promptly.

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
1st August 2024


When you ring up you have. To wade through too many “press this number” instructions. Then you can never get an appointment to actually see your doctor. You then have to wait for a callback. Then you are put on triage. It is always a trial to me.

Suggested improvements
Provide more doctors appointments.

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
 

Page 20 of 301

Henfield Medical Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Henfield Medical Centre: http://iwgc.net/eb66z