Billingshurst Surgery

Roman Way, Billingshurst, West Sussex, RH14 9QZ 1,343 reviews

Reviews

Recommend
Involvement
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6th September 2024


When I needed to change the date of my appointment it was difficult to get through on the phone. The treatment I received at the surgery was great!

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
6th September 2024


I put experience as poor as I didn’t feel listened to and felt there was total disinterest. We didn’t seem to be on the same page however…I came away with exercises and some confusion that I needed to contact a consultant??? But I was listened to as I then had an email from the referral team so watch this space.

Suggested improvements
I think it will depend on the results from the referral team.

Experience
Involvement
Cleanliness
Staff
Appointment
 
6th September 2024


Had an ear problem. Raised with reception and got an appointment within a week to have ear’s treated

Suggested improvements
All perfect

19th September 2024
Response from Billingshurst Surgery

Good morning, thank you for your feedback. We are glad to hear about your recent experience with the surgery and services provided. Many thanks, Billingshurst Surgery

Experience
Involvement
Cleanliness
Staff
Appointment
 
5th September 2024


I am 76 and tend to wake about 9, I'm also told to fill in an E-consult which I struggle with. I am if old school and would just like to ring and get an app. Receptionists are always extremely helpful as are the doctors and nurses.

Suggested improvements
On my recent app with the diabetic review, nothing you could have done better.

Experience
Involvement
Cleanliness
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Appointment
 
4th September 2024


Quick, simple and friendly

Suggested improvements
The nurse was great

Experience
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Resources

Short link to review Billingshurst Surgery: http://iwgc.net/ejhn8