Beversbrook Medical Centre

Beversbrook Medical Centre 2024-06-19 Person 4 5 0

Recently I have had to seek medical advice/examination and arrange a number of appointments through the surgery. I feel compelled to provide real positive comments on my recent experiences at Patford House . Quick and concise information , arrangements of blood tests without any fuss and a feeling that I was was being cared for is very refreshing and I commend all the practioners/Doctors for the recent service I received at the surgery. Thank you.

Nothing to add

Beversbrook Medical Centre 2024-06-12 Person 5 5 0

Easy and quick to make the telephone appointment. The appointment itself was bang on time, professionally and courteously managed. Impossible to fault.

Nil

Beversbrook Medical Centre 2024-06-01 Person 5 5 0

Earlier in the year I had an operation and since then i have had a few issues which have meant I have had to be in touch with the surgery on a number of occasions during the last 3 months. Everyone I have spoken to has been very helpful and understanding. Thank you very much.

Nothing in particular.

Beversbrook Medical Centre 2024-05-27 Person 1 5 0

I was a few minuets late for an appointment due to traffic. The traffic was being held at the end of patford Road, just outside the surgery....It was out of my control. I walked into reception and had to ring the bell as no one was there. I then was told to wait a minute. I did. I booked in, explained why I was a few minuets late and was told the clinician had cancelled my appointment because I was late and I would have to rebook. I was there for a routine and simple blood test. I've had them done in under 60 seconds before today. I felt I was being made an example of. I have waited to see doctors and nurses in the waiting room for hours in the past and haven't complained. I just feel this was really petty and could have been avoided. I travelled 15 mins to get to this appointment. I had to rearrange my work day to accommodate this appointment. I now have to do this all again! the next day I got a texted thanking me for attending the surgery and my blood results would be ready I'm a few days....YOU DIDNT EVEN TAKE BLOOD!!

All of the above. Be human. Be understanding.

Beversbrook Medical Centre 2024-05-14 Person 5 5 0

This surgery have always listened and been responsive to my needs. The nurses and drs I have met have been both thorough and attentive. To date, I could not ask for more from this surgery.

Nothing