Beversbrook Medical Centre
Beversbrook Medical Ctr, Harrier Close, Calne, Wiltshire, SN11 9UT
936
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
Beversbrook Medical Centre
2024-07-30
Person
2
5
0
30th July 2024
I came here a while ago to have an appointment regarding body pain that had been going on for many years, specifically mentioning my legs and hips, I was seen by some older man, he looked me over once and said there was nothing wrong with me, no tests or anything.
I have recently been diagnosed with a disability, one that is the cause of my pain.
His only advice in the appointment, to a disabled person, who was working a full time job in retail and standing all day was, to “stand up more”.
Great advice thank you, wow! you really helped me.
Couldn’t say I would recommend this place if it’s for anything but a cold.
Suggested improvements
Any help at all would’ve been good!
1st August 2024
Response from Beversbrook Medical Centre
Dear Patient, We are sorry to hear about your experience. It is concerning that you did not receive the thorough evaluation and support you needed. We aim to provide comprehensive care and take your feedback seriously. We would like to discuss this further and see how we can address your concerns. Please contact us directly so we can work to improve our services. Kind Regards, Julie Taylor - Operations Manager
Beversbrook Medical Centre
2024-07-17
Person
5
5
0
17th July 2024
On Tuesday the 16th of June i attended my appointment that was with dr Hughes I believe. I was made to feel so comfortable and listened to for the first time in a while when going to the doctors! Not only did she take in what I was saying/feeling she gave me a range of different options of how to go about solving my reasons for attending the doctors. She constantly made she I was understanding what she was explaining and made me feel extremely comfortable with being able to communicate without me feeling stupid.
Suggested improvements
Nothing
22nd July 2024
Response from Beversbrook Medical Centre
Dear Patient, Thank you for sharing your experience! We are pleased to hear that Dr. Hughes made you feel comfortable and listened to. It is good to know she provided you with options and clear explanations. We are here to support you, and your feedback means a lot to us. Kind Regards, Julie Taylor - Operations Manager
Beversbrook Medical Centre
2024-06-27
Person
5
5
0
27th June 2024
I needed a repeat prescription and it was done straight away. Fantastic service and very helpful
Suggested improvements
Nothing
1st July 2024
Response from Beversbrook Medical Centre
Dear Patient, Thank you for your review! We are pleased to hear you found our service fantastic and helpful. We really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
Beversbrook Medical Centre
2024-06-23
Person
5
5
0
23rd June 2024
After phoning was given a doctors appt. the next day who assessed and was given a further appt. for minor surgery
Suggested improvements
Nothing that concerned this problem
1st July 2024
Response from Beversbrook Medical Centre
Dear Patient, Thank you for your review! We are glad to hear you were promptly scheduled for an appointment and received the care you needed. We really appreciate your feedback. Kind regards, Julie Taylor - Operations Manager
Beversbrook Medical Centre
2024-06-19
Person
4
5
0
19th June 2024
Recently I have had to seek medical advice/examination and arrange a number of appointments through the surgery. I feel compelled to provide real positive comments on my recent experiences at Patford House .
Quick and concise information , arrangements of blood tests without any fuss and a feeling that I was was being cared for is very refreshing and I commend all the practioners/Doctors for the recent service I received at the surgery. Thank you.
Suggested improvements
Nothing to add
21st June 2024
Response from Beversbrook Medical Centre
Dear Patient, Thank you so much for your kind words! We are pleased to hear about your positive experiences at Patford House. Our team strives to provide an efficient and caring service, and we are glad to know we succeeded in making you feel well cared for. Your feedback is greatly appreciated, and we will share it with our practitioners and doctors. Thank you again! Kind Regards - Julie Taylor - Operations Manager
Resources
Short link to review Beversbrook Medical Centre: http://iwgc.net/ejh6s