Beversbrook Medical Centre

Beversbrook Medical Ctr, Harrier Close, Calne, Wiltshire, SN11 9UT 938 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 152 of 158
 
Written by a patient
8th January 2015


I have been a patient at this surgery, with assorted doctors and at previous locations for over 25 years. I have always found staff there to be helpful and friendly and the medical staff to be sympathetic and willing to listen. Very rarely have I had to wait more than 30 minutes for my appointment, usually I am seen within 10 minutes. the doctors apologise if I have been kept waiting - it happens; an apology makes all the difference. The surgery is always clean and tidy and the receptionists are polite and discreet. I am very happy with the service I get there and would recommend this surgery to anyone.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
7th January 2015


The new phlebotamist is a credit to the surgery. Her approach to patients is lovely, and her personal skills are excellent. However, I feel the practice has suffered greatly since the retirement of Dr Bishop, and the sad death of Dr Sandford Hill.

10th February 2015
Response from Beversbrook Medical Centre

Thank you for your feedback - it's very helpful. I am disappointed to hear that you have struggled to get an appointment with a doctor of your choice. We try very hard to ensure our patients have ease of access to a clinician and I wonder if you would be so kind as to contact me at emmybutcher@nhs.net so that I can see where we have let you down on this score and find ways of improving it. I look forward to hearing from you. Emmy Butcher - Practice Manager

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
6th January 2015


Easy to book appointments online. Urgent appointments to see doctor are possible. Nurses friendly, competent and informative.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
30th December 2014


Flexible, caring, professional

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
30th December 2014


Friendly helpful receptionists and excellent Doctors. Patients are seen on time . Lovely clean modern surgery.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
 

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Resources

Short link to review Beversbrook Medical Centre: http://iwgc.net/ejh6s