Beversbrook Medical Centre
Beversbrook Medical Ctr, Harrier Close, Calne, Wiltshire, SN11 9UT
938
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
Beversbrook Medical Centre
2015-05-20
Person
5
5
0
Written by a patient
Written by a patient 20th May 2015
.A brilliant experience, just been for a diabetic check, sailed through, although 10 mins after appointment, but no problem. Diabetic check very thorough, and also earlier in the year needed treatment for back and leg problem, which was sorted out in literally 4 weeks at a private patient, but paid for by NHS. Couldn't wish for a better surgery.
Beversbrook Medical Centre
2015-05-15
Person
4
5
0
Written by a patient
Written by a patient 15th May 2015
I love this surgery and normally the Drs i see here, on this occasion i saw Dr Thornton a locum and i will not be seeing him again. I have a mental health condition and the style of his questioning made me feel awful and i can actually say ruined my day.
19th May 2015
Response from Beversbrook Medical Centre
Thank you for your feedback and I am sorry to hear that you were not happy with your consultation with Dr Thornton, who has been working as a locum GP here at Beversbrook. I would very much like to hear more about your concerns and would be grateful if you could contact me through e-mail at emmybutcher@nhs.net or via the phone on 01249 821831.
Beversbrook Medical Centre
2015-05-15
Person
5
5
0
Written by a patient
Written by a patient 15th May 2015
Saw Nurse Pip on time, she was professional yet considerate and understanding and made me feel at ease. My appointment was dealt with in good time without being rushed and I came away with all the information I needed. In general I have nothing but praise for this practise and would highly recommend it.
Beversbrook Medical Centre
2015-05-07
Person
5
5
0
Written by a patient
Written by a patient 7th May 2015
Dr. Church was, as always, prepared to listen, was efficient, caring, and thoughtful. I could not fault his attitude,
The receptionist was welcoming and pleasantly apologized for the fact that the doctor was running a little late.
Since "one man's meat is another man's poison" where a choice of music is concerned, might it be better to remove the background music?
19th May 2015
Response from Beversbrook Medical Centre
Thank you so much for your feedback and I am very pleased to hear your comments regarding Dr Church and my Reception colleague. I quite agree with regards to music being a matter of personal taste. We have found that BBC Radio Wiltshire is a favourite amongst most patients who say they prefer to listen to the radio whilst waiting. Obviously, we can't please everyone and hopefully our patients aren't waiting too long for it to become a problem. However, if you feel that the radio is a distraction and would prefer to have it turned off whilst you are waiting, please ask the Receptionist, who will be happy to oblige. Many thanks. Emmy Butcher, Practice Manager (emmybutcher@nhs.net)
Beversbrook Medical Centre
2015-05-07
Person
3
5
0
Written by a patient
Written by a patient 7th May 2015
The surgery should have an INR meter to better monitor those patients on blood thinner treatment to more quickly determine that their treatment is keeping them within their correct therapeutic Levels.
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Short link to review Beversbrook Medical Centre: http://iwgc.net/ejh6s