Share review of Beversbrook Medical Centre
Beversbrook Medical Centre
2015-03-09
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Written by a patient
9th March 2015
Better communication between oatients and doctors/receptionists
24th March 2015
Response from Beversbrook Medical Centre
Thank you for your feedback, which is very important to us. I am very sorry to hear that you are not happy with the service we offer here at Beversbrook Medical Centre. I would like to hear more about why you feel that you were let down on this occasion so that we can learn from your experience and use it as a tool to identify the problem and improve future communications between patients and GPs/Receptionists. To discuss this further please do not hesitate to e-mail me at emmybutcher@nhs.net. With kindest regards, Mrs Emmy Butcher - Practice Manager.