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Beversbrook Medical Centre
2023-02-28
Person
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5
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28th February 2023
I have been told after a blood test that I needed a face to face appointment with a doctor to discuss. This was on the 16th February and after chasing 3 times I still have not received one.
This is totally unacceptable and am still none the wiser as to why my blood test is abnormal or or any further treatment. My only option is to take this matter higher.
The surgery was great when it was just Patford house the merger has `brought the standards down and to see a doctor is impossible.
Something needs to be done and soon.
Suggested improvements
Give out face to face appointments when asked for
6th March 2023
Response from Beversbrook Medical Centre
Dear Patient - Thank you for taking the time to write this review and we are very sorry to hear of your disappointment. As this message is anonymous I cannot resolve the detail here but I would welcome an email to julie.taylor167@nhs.net and I will do my very best to assist. Best wishes - Julie Taylor - Operations Manager