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Beversbrook Medical Centre
2017-04-18
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Written by a patient
Written by a patient 18th April 2017
Having had a 20 minute appointment made for me as a new patient I was extremely disappointed to get barely 10 minutes with the Doctor. I had some issues that I wanted to discuss and I felt that the Dr was rushing me through.I do not now feel encouraged to make any further appointments.
25th April 2017
Response from Beversbrook Medical Centre
Hello there, I am sorry to hear about your experience. I would certainly like to hear your concerns in person so that I can investigate the matters you have raised. We always like to make sure that our patients are happy with the service that they have received and where this has not been the case we welcome patient feedback to help us to improve. If you would be so kind as to contact me direct at emmybutcher@nhs.net. I look forward to hearing from you. Kindest regards - Emmy Butcher, Managing Partner.