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Beversbrook Medical Centre 2022-01-15 Person 1 5 0

I received a letter from my Consultant Oncologist at the RUH advising me that I was eligible for a forth covid vaccination and advised me to get this, this was due to cancer treatment . One option in the letter was to contact my GP surgery if I had any questions. Well I phoned the surgery to find out how I could get this booster only to be told by a flippant receptionist that they were not doing this and this was down to Boris. I explained again that I had received a letter, she then said she would need to check with somebody but they were all at a meeting. She assured me somebody would get back to me.This was Wednesday , on Friday having not heard anything my wife walked to the surgery only to be told by the receptionist that the nurse who arranges this said they are not doing a forth jab ,my wife showed the letter. I have had my first three jabs at the surgery. I am now going to have to arrange to go 17 miles to a walk in at Bath Race course. I understand how busy the surgery is but !

Get back to people when they say and do not dismiss patients . An explination is not a lot to ask.