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Beversbrook Medical Centre
2022-04-08
Person
3
5
0
8th April 2022
Because I was told on three occasions there were no appointments available and they would email me with one, it didn't happen until I received a text after my third visit.
Suggested improvements
Been more efficient.
14th April 2022
Response from Beversbrook Medical Centre
Dear Patient - Thank you for taking the time to post this review and we are sorry to hear of your dissatisfaction. I would welcome the opportunity to discuss further and as your message is anonymous I can be contacted on julie.taylor167@nhs.net. Many thanks - Julie Taylor - Complaints Lead - Patford House Partnership