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22nd March 2022


Called the medical centre for 35 minutes on hold without speaking to a receptionist, just perpetually told how my call mattered. That being the case, I seriously suggest you need more staff.

Suggested improvements
As a very important community service you should ensure the calls are Answered in a reasonable amount of time. Consider that not everyone in the community is IT literate, or indeed has anyone to explain what to do if nobody answers the phone.

Experience
Involvement
Cleanliness
Rating not given.
Staff
Rating not given.
Appointment