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12th April 2022


I thoroughly enjoy people watching and today whilst waiting for my blood test in the waiting area I had the pleasure of watching the young lady on reception. Her name is Katie. She had many patients call in with varying problems that needed to be solved. She dealt with each person as an individual in a very calm, efficient and caring manner. She is, in my opinion exactly what a doctors receptionist should be. We are very lucky to have her.

Suggested improvements
I didn’t see any area where I felt improvement was needed

12th April 2022
Response from Beversbrook Medical Centre

Dear Patient - Thank you for taking the time to write this review. It is very much appreciated and welcomed. I will ensure Katie is aware of the kind comment. Many thanks - Julie Taylor - Patford House Partnership

Experience
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Cleanliness
Staff
Appointment