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Beversbrook Medical Centre
2022-03-17
Person
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5
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17th March 2022
So I never even got the call iv been wating almost 2 weeks for it and no one called
Suggested improvements
Called me for thr appointment I had to take time off work for it
23rd March 2022
Response from Beversbrook Medical Centre
Dear Patient, Thank-you for taking the time to write a review using our “I Want Great Care” link within our website. May we first apologise for the delay in sending this reply and we also very much apologise if you feel we have let you down. I am new in post and very keen to discuss any matters that may still be of concern. I will do my very best to address any of our patient services that were causing you such frustrations. As your message is anonymous please feel free to email me direct on julie.taylor167@nhs.net - With many thanks and best regards, Julie Taylor, Complaints Lead, Patford House Partnership