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Beversbrook Medical Centre
2017-06-09
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Written by a patient
Written by a patient 9th June 2017
Dr flather is rude, she is not our normal family g p but have seen her a few times now with my children and for myself and she is very rude always makes wrong diagnosis. My one year old baby has been ill for 10 days she told me there was nothing at all wrong with my son went to out of hours because my baby was so poorly got diagnosis of scarlet fever and tonsillitis antibiotics for 10 days
20th June 2017
Response from Beversbrook Medical Centre
Hello there, I am sorry to hear that you were not happy with your consultation with Dr Flather. I would of course like to discuss this with you further and I know that Dr Flather would be happy to meet with you to discuss your concerns in person. Our GPs are always looking for ways to improve their consultation style and feedback such as yours is invaluable to improve quality of care. I would be very grateful if you could contact me at emmybutcher@nhs.net so that this may be investigated further. Many thanks for your feedback.