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30th April 2024


Significant improvement since the last time I visited.

Suggested improvements
Receptionist could be more friendly - while this was a huge improvement since last time I visited small human interactions such as saying hello and goodbye make a difference

17th May 2024
Response from Beversbrook Medical Centre

Dear Patient, Thank you for your feedback and for acknowledging our improvements. We appreciate your comments regarding receptionist interactions and will address this to ensure a welcoming experience for all patients. Patient satisfaction is important to us, and we are committed to continuously improving our services. Kind Regards, Julie Taylor - Operations Manager

Experience
Involvement
Cleanliness
Staff
Appointment