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Beversbrook Medical Centre
2015-01-07
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Written by a patient
Written by a patient 7th January 2015
The new phlebotamist is a credit to the surgery. Her approach to patients is lovely, and her personal skills are excellent. However, I feel the practice has suffered greatly since the retirement of Dr Bishop, and the sad death of Dr Sandford Hill.
10th February 2015
Response from Beversbrook Medical Centre
Thank you for your feedback - it's very helpful. I am disappointed to hear that you have struggled to get an appointment with a doctor of your choice. We try very hard to ensure our patients have ease of access to a clinician and I wonder if you would be so kind as to contact me at emmybutcher@nhs.net so that I can see where we have let you down on this score and find ways of improving it. I look forward to hearing from you. Emmy Butcher - Practice Manager