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6th April 2022


The stock answer was you must use www. doctorlink.com and converse with triage nurse or telephone call before we will make face to face appointment with a doctor. No consideration given to us of the older generation who are not tech savvy.

Suggested improvements
Make it considerably easier to get face to face appointment with a doctor.

8th April 2022
Response from Beversbrook Medical Centre

Dear Patient - Thank you for taking the time to write this review - I would be very happy to address your concerns further. As your message is anonymous please feel free to contact me direct on julie.taylor167@nhs.net anytime. Many thanks - Julie Taylor - Complaints Lead - Patford House Partnership

Experience
Involvement
Cleanliness
Staff
Appointment