Share review of Beversbrook Medical Centre

Beversbrook Medical Centre 2016-07-07 Person 4 5 0

Surgery reception staff are generally very helpful and polite. I appreciate they have to deal with a great many things both over the phone and in person. Sometimes over the phone it has come across as a little tactless which doesn't always help when you're not feeling your best and trying to get an appointment. I know they have a difficult job to do and it's sometimes hard to keep smiling but this can come across when dealing with patients over the phone. That said those experiences are fairly rare. Most of the time I am greeted either over the phone or in person with kindness and compassion. A little improvement goes a long way. Keep doing what your doing and aiming for the stars.