Share review of Beversbrook Medical Centre
Tried to get an appointment after speaking to 111, who advised I needed to be seen by my GP surgery. Was told I needed to do Doctorlink. I explained I had done this, but was also advised by 111 to be seen. I was told by the receptionist that she couldn't offer me an appointment, and I would have to wait for Doctorlink to contact me for more information. For a Doctor surgery not be able to offer you an appointment, and have to wait for a questionnaire is beyond ridiculous. I do not understand how anyone can get a full summary from a few questions.
Dear Patient - Thank you for taking the time to write this review. I am sorry to hear of the difficulties you have faced. As your message is anonymous I would welcome the opportunity to talk with you. I can be reached on julie.taylor167@nhs.net. With best wishes - Julie Taylor - Practice Operations Manager