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Beversbrook Medical Centre
2023-06-14
Person
2
5
0
14th June 2023
Given the low ratings on reviews and the almost unanimous complaints about getting appointments, why is it the first and biggest thing on the website a big QR code trying to get even more patients to register?
You cannot cope and provide a good service to those you already have.
Suggested improvements
I suggest you concentrate on helping those current patients to get timely appointments, rather than take on more which will almost certainly not improve the situation....
20th June 2023
Response from Beversbrook Medical Centre
Thank you for taking the time to leave this review – we are so sorry to hear of your frustrations and disappointment. If you would like to meet to discuss our patient services further, I would welcome the opportunity to plan. I can be reached on Julie.taylor167@nhs.net. Best wishes – Julie Taylor