Aylesford Medical Centre

Aylesford Medical Centre 2023-06-09 Person 5 5 0

8th june 2023. I had great result at aylesford medical centre . With reason to see a GP for worrying eye problem. I went to aylesford medical practice to try seeing someone, The receptionist was cheerful very helpful and arranged for me to wait and see the doctor. The doctor was very reassuring and has requested an urgent clinic appointment to see an eye specialist. I also had a prescription problem with out of stock items , chemist unable to help find alternative or a date for new stock .I found another chemist who had my list of drugs available . The required new prescription and procedure and protocol was explained and expedited by the prescriptions clerk. Who took the time to deal with my worries. I managed all my concerns and had all my queries dealt with so i am very pleased to say . i personally say thank you team 5 stars

I am aware the difficulties health care is experiencing ,as are all facets of specialist providers from industry and commerce . Vast shortage of labour a depleting pool of available resources. I realise how lucky to be able to get any help other than A and E. so it good luck to the new team at aylesford and thanks for your help. regards Chris Hall

Aylesford Medical Centre 2023-06-07 Person 5 5 0

My overall experience was very good.

There isn’t anything that could have been better.

Aylesford Medical Centre 2023-05-26 Person 4 5 0

Difficult to get an appointment but when you finally do, care is excellent.

I imagine lack of staff is the problem.

Aylesford Medical Centre 2023-04-29 Person 5 5 0

the improved interaction of late is much improved . i feel confidant if i need help there is a pathway . totally aware i am not the only person who needs help and resources are difficult. however i have had good attention and follow up advice from all concerned.

Use the moving message board with a doctors name and a patient number given on arrival. depict the room to go to. ] this saves jack in the box doctor hoping they heard the shout. also the number system stops "what times yours " and keeps visits private . an afternoon of complaints airing with a liaisons clerk to educate the more robust unhappy customers . A stronger interaction from this troublesome element might be help if the recipient had an insight of why. also less open plan from reception screen off the people on view from reception to focus on the visit not who and what are they doing syndrome.

Aylesford Medical Centre 2023-03-29 Person 4 5 0

I am writing regarding my recent interaction with the surgery as it is under new management. I phoned last week in the afternoon and spoke to a receptionist, Safiyah, and explained that I would like a face to face appointment, but it was not an emergency. I was given an appointment for this week and on arrival I was greeted by Safiyah. My appointment was on time with the GP and I am having further investigations and will then have a phone consultation to discuss results and further actions. I am very pleased with this first contact and hope that it bodes well for the future of the practice.

Nothing could have been better today.