Psychiatry-UK

3b Fore Street, Camelford, Cornwall, PL32 9PG 1,402 reviews

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Reviews

 
Page 79 of 140
 
Written by a NHS patient
26th January 2023


Very good service overall, especially from my doctor Dr. Wijayaweera. Accessed via the patient portal, which was overall good. Some minor changes could be made to the website, particularly the site being well optimised for mobile - it is quite difficult to access the case notes section via mobile.

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Written by a NHS patient
26th January 2023


Great service. I was warned there was a long waiting list (approx. 1 year) but after many years of trying to go through the NHS, I was happy to wait. In the end, only took about 6 months to be seen. Dr Rojo was very friendly and made the process a lot less scary. I had to wait a few weeks after my assessment to start the titration. My ADHD Specialist, Sally, was very friendly and easy to talk to about the process and always responded quickly. I would highly recommend this service to people looking for diagnosis and titration.

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Written by a NHS patient
25th January 2023


Dr. Soumaya Nasser el din was very kind and made me feel at ease during the assessment. She was very understanding and explained everything clearly. Thank you for your help and support.

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Written by a NHS patient
23rd January 2023


Dr Soumaya Nasser el din was so compassionate, kind and super sensitive. We had an online meeting very early in the morning, and she was really attentive and understanding towards me. She gave me all of the time I needed to explain myself and even more. Thank you Dr Soumaya, for being so compassionate in our meeting and for giving me all the info I needed to know. Liraz

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Written by a NHS patient
23rd January 2023


The only negative feedback I have regarding this service is how long it took to be seen by a psychiatrist and nurse to start receiving my treatment and medication. Once seen, I was treated well by the doctor and nurse and had good and timely communication with both.

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Written by a NHS patient
22nd January 2023


I was really impressed by and calmed by the process from the beginning through to the end, everything has been explained to me in great detail , backed up by notes on my private portal file. I have always been kept in the loop around any changes to my plan and medication in titration. The titration team and support team have been amazing and I always get an answer to any questions or concerns super quickly as well as having any medication changes explained in detail. The whole process has been made so easy and I'm so thankful for I cannot praise the service highly enough. They quite literally changed my life. They were always there through the process and this meant a lot- I wasn’t being medicated and left - they’ve made a big difference Thank you

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Written by a NHS patient
22nd January 2023


My titration nurse was amazing! I have a lot of health issues and am rather complex medically so titration actually took about 3 years for me (that's definitely not the norm though). It was all about how i felt and what kind of improvement on my life they made, we played around with different medications, timings, top ups etc until we found the right mix and balance for me. I always felt listened to and validated by her, after so long i'm actually going to miss sending her messages from time to time! You can also tell how used to people with ADHD they are, all of our quirks and impulsiveness don't phase them at all.

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Written by a NHS patient
20th January 2023


This process has been very helpful and has been a lot more accommodating to my needs than expected. When I had a problem, it was handled effectively and adapted to the experiences I was having and it helped me to feel safe and comfortable throughout the process, especially when some side effects cropped up. I can't recommend this enough.

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Written by a NHS patient
20th January 2023


From the beginning of the process through to the end, everything has been explained to me in great detail and I was always kept in the loop around any changes to my plan and medication in titration. My initial appointment with Dr Jacek Krysztofiak was really nice, I was really nervous about the whole process and he made me feel so comfortable about it and the process was really easy from there on, even when discussing things that were a little bit upsetting to me. The titration team have been amazing and I always get an answer to any questions or concerns super quickly as well as having any medication changes explained in detail. The whole process has been made so easy and I'm so thankful for that!

2023-01-20 17:08:05
Response from Psychiatry-UK

Hi - Thank you so much for taking the time to send in your feedback and for letting us know that you found our communication processes smooth and responsive. All our teams strive to make our patients' journey through P-UK as positive as possible. Our reviews are the best way for us to check this, or to forward any suggestions or improvements that we could make to the relevant teams, so all feedback is very much appreciated.

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Written by a NHS patient
19th January 2023


Saw Dr Soumaya Nasser el din via a video appointment early in the morning. She was brilliant throughout the review and sympathetic to my answering of questions. Really responsive in issuing information and advice going forward. Would recommend her to anyone

2023-01-20 17:05:23
Response from Psychiatry-UK

Hi - Thank you so much for taking the time to send in both your feedback and your recommendation. All our teams strive to make our patients' journey through P-UK as positive as possible. Our reviews are the best way for us to check this, or to forward any suggestions or improvements that we could make to the relevant teams, so all feedback is very much appreciated.

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Page 79 of 140

Psychiatry-UK was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Psychiatry-UK: http://iwgc.net/empzu