Psychiatry-UK

Written by a NHS patient

My prescriber was Lorraine , she was amazing and very knowledgeable. She answered my questions and was extremely responsive. She carefully monitored me and gave great advice. Lorraine, I will actually miss you!! Thank you so much

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Written by a NHS patient

Very delayed application due to it being lost by PUK, not much was done in the way of making up for this. The service is not very personable and I feel like they are very much overwhelmed with the amount of patients they have. Very slow process and can take over a year for ADHD diagnosis as about the same or a little bit less for autism. No updates on how long you will have to wait and slow responses on the patient portal which is the only way to contact, I would recommend this service as an NHS service only, I would be extremely unsatisfied as a private patient as you are treated the same regardless. I would look for alternative services if you're paying privately, just know that ADHD360 currently is no longer is able to be used for shared care with your GP, and I'm not sure of the other services available, but I would look about before paying privately for PUK.

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Written by a NHS patient

Mina my prescriber was brilliant she really listened and understood when I asked questions even silly ones! Response was brilliant and I felt listened to it was fab to be checked in on to see how I was doing on the meds and nice to feel helped with finding the correct dosage definitely recommend from start to finish it’s been great especially going through the adhd diagnosis journey which isn’t easy! Thank you all so much

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Written by a NHS patient

I found everyone i dealt with incredibly responsive and approachable. Everyone has been incredibly supportive and understanding whilst I went through my titration. Since being diagnosed and taken seriously my life has changed hugely. I am so much happier in my skin and whilst I still have ADHD I am more accepting of myself and my mood is much more stable.

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Written by a NHS patient

They treated me very well I felt confortable and safe. I recommend them.

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Written by a private patient

I got diagnosed much quicker than I thought I would, and when I would contact them they would get back to me as soon as possible. They handled my concerns and worries with care, and everyone I spoke to during this process was so supportive and kind.

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Written by a NHS patient

I was under the right to choice service and was allocated a prescipter to start ADHD meds. My prescripter Tracie was amazing rom start to finish. She was professional, clear and supportive. This service and experience has made my life much more bearable and saved my life. Thank you so much

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Written by a NHS patient

Really impressed with the service and care offered - it was great to be kept so informed constantly throughout the entire process and to feel like I was being listened to. I have had a say in every single step of the process which has really settled me mentally. The prescriber I was allocated was amazing - speedy to reply to any queries and let me guide the process which has been a great help. It feels amazing to have been listened to and given a reason for struggling for so many years! Would thoroughly recommend.

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Written by a NHS patient

After several years of poor care and other healthcare practitioners dismissing me, it was a relief to get the support I needed

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Written by a NHS patient

So happy to have been listened to and have been dealt with efficiently and courteously.

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